Frequently Asked Questions
How do I know which skincare is right for me?
Emma helps you understand your needs and discover carefully selected products based on your skin concerns, preferences and goals.
How does SORIPHA choose its products?
We carefully evaluate the products we offer and look at factors such as ingredients, product information, quality, supplier information and suitability. We believe trust starts with being transparent about what we know — and what we are still verifying.
How long does shipping take?
Delivery times depend on the product and destination. You will receive the available delivery information during the ordering process, together with tracking information when available.
Can I return my order?
Please see our Returns Policy for the current conditions and process for returning an order.
How does SORIPHA approach ingredients?
We look carefully at the available ingredient and product information when evaluating skincare. Our goal is to help you make informed choices based on transparent information, product purpose and your individual needs.